FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Orders & Shipping
Below are some of are common questions about orders and shipping.
How long will it take to deliver my order?
Average delivery time - 1-5 working days (depending on delivery location):
Cape Town and surrounds: 1-2 working days
Main Centres: 2-3 days
Regional Areas: 4-5 days
Please note: All orders placed before 12pm will be dispatched on the same day. Orders placed after 12pm will be sent out the following day. Orders placed on Saturday or Sunday will be sent out on Monday.
As soon as your order is collected from our warehouse, we will email you the tracking details for your parcel.
Where can I track my order?
After you've placed your order you can track your order here. Simply enter your order number and your order tracking details will be shown. Please allow 24 hours before tracking your order.
Do you offer free delivery?
Yes! All orders over R500 get free delivery. This will automatically be applied on checkout.
Do you ship internationally?
Yes, we ship our products internationally!
Please visit our international online stores here:
United Kingdom -www.versussocks.co.ukAll other countries -intl.versussocks.com
What payment options are available?
We accept credit and debit card payments through a secure payment gateway.
Products
Below are some common questions about our products
Are your products only available online?
Our products are available in over 300 physical stockists countrywide. Including Sportsmans Warehouse, Cape Union Mart, Totalsports and many other stockists.
Please see our full list of stockists here.
I would like to stock your products in my retail store. How can I apply?
Exciting times! Please visit our B2B Website and click on the "Become A Stockist" button.
We'll get back to you with all the info.
Do you have your own retail store?
Yes! You can visit our dedicated Versus Socks Shop in Stellenbosch.
More info:
Versus Socks Stellenbosch
I'm in between a UK size 7 and 8. What size do I go for?
If you're in between sizes we suggest that you rather size down (4-7). It's better to have a snug fit than a loose fit.
What are the differences between your socks?
Please refer to our Sock Tech page for all the information regarding our different types of socks.
Do you make custom socks?
Yes! We can create fully customised socks for your event, school, team or company!
Simply visit our Custom Socks page and complete the form. Alternatively email us on custom@versussocks.com and we'll send you all the details.
Do you have gift cards available?
Yes, you can grab a gift card here.